At Leytonstone Florist, we pride ourselves on delivering only the freshest, high-quality flowers to all of our valued customers in Leytonstone and surrounding areas. Serving both households and local businesses, we know how important fresh and beautiful floral arrangements are for every occasion. As a trusted local florist, we stand by our commitment to quality and satisfaction with every order.
Your flowers should arrive in perfect condition. In the rare event that your order is damaged on arrival, please notify us as soon as possible upon receipt. A photograph of the damage may be requested to help us assess the issue. Rest assured, we aim to resolve damaged-on-arrival cases quickly and efficiently for our Leytonstone customers, ensuring your experience remains positive.
Every bouquet and arrangement from Leytonstone Florist is hand-prepared for maximum freshness. We guarantee your flowers will remain vibrant and healthy for at least five days from the date of delivery, provided they are cared for according to our instructions. If your flowers do not meet this standard within the freshness window, please contact us so we can make it right.
Your satisfaction is our top priority. If there is a problem with your order—whether related to quality, freshness, or damage—we offer the following solutions to our Leytonstone customers:
Refunds are processed as swiftly as possible and are returned via the original payment method. If you have any concerns about the quality or longevity of your flowers, please get in touch within the guaranteed freshness period to qualify for a refund or replacement.
We value feedback from all our customers and treat complaints with care and respect. If you are unhappy with your experience or have any suggestions, please share your thoughts with us. To submit a complaint:
We aim to acknowledge all complaints promptly and will work diligently to resolve them to your satisfaction. Our commitment to local Leytonstone households and businesses means your voice truly matters to us.
Leytonstone Florist has grown through trust and reliability, delivering beautiful fresh flowers to local homes and businesses alike. Our returns, refunds, and complaints policy is designed with your satisfaction in mind, ensuring every customer enjoys a positive experience. Thank you for choosing us—your neighbourhood florist dedicated to quality, service, and the freshest flowers in Leytonstone.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
